Frequently Asked Questions

Everything you wanted to know about shipping, usage, refunds and more

FAQ

MIND MACHINES and YOU

Fabrication Times

Our devices are built upon the purchase. We don’t stock old machines for quality purposes. Upon your order, the following timelines are observed for constructing:

  • Midline devices – 7-20 days to build (devices like the RADX, Longhorn and RAD2400)
  • Heavy devices- 20-40 days to build (like the GodCaster)

Shipping and Delivery

Immediately after fabrication your package is sent to the shipping company selected during checkout. Average waiting times:

  • Registered mail: up to 45 days. Registered mail is not trackable online but your local post office can easily issue a trace.
  • EMS: up to 15 days. EMS is trackable at USPS or track-trace.com. However, the product often arrives before the tracking number is even updated.
  • DHL: up to 7 days. Trackable at dhl.com

If the fabrication and delivery times are not amenable to you, please refrain from ordering.  An exemplification of turnaround times for the RADX is 7 days construction plus 30 days shipping arrival via Registered Mail.

On ocassion, miscreants make an order, then a few days prior to receipt, will issue a fake  “non-receipt claim”. We tend not to contest the claim as this is a waste of time. Rather, we disable the machines from receiving bonus energy from a dedictaed tachyon array. And something extra special.

ENERGY MP3s and YOU

As of June 2008, we stopped all CD deliveries of our products. Energy music, subliminals and recorded seminars are delivered via instant download only.

REFUNDS

Q: Replacement? Money back guarantee?

A: Absolutely. For Radionic Devices

For Quality Concerns

180 day return policy for our radionic products. Your satisfaction is our passion.  If your product breaks down anytime in 180 days, please return it for a complete replacement.

For Satisfaction Concerns

You can also opt for a full refund within 30 days of purchase if you are dissatisfied with the performance of our products. In this rare case, kindly return the product via DHL/EMS in good quality.

However, we will refund 50% of the value of the radionic product if returned after 30 days but within 60 days

If the product is returned after 60 days, we refund only 30% of its value to prevent abuse of buyers who “rented” our systems then just returned them after they achieved what they wanted. This had been the case with selected costly Welz radionic machines.

Radionic machines returned after 90 days are not eligible for refund.

For subliminal MP3s- we refund the full amount within 60 days  if requested within 60days. After 60 days, we can no longer entertain refunds due to abuse of our lenient policies in the past.

For Seminar / Masterclass recordings– no refund. Due to chronic abuse where the purchaser would even purchase the item from a self-created affilate link, learn the methods, post of them in discussion boards then request a refund after mastering it.

For Pro Manifestation , Chaos Magick and Wicca Spells – If requested within 30 days, you get a full refund and all energy will be terminated. If requested after 30 days, 50% will be refunded. Please email Chamy with the Paypa transaction ID and email ID for the refund request

 HEALING and ENHANCEMENT

Q: Can I heal my xxx disease or diagnose the same using binaurals, sound frequencies or chi energies?

A:  All products are experimental; no statements on this site are evaluated by the FDA. None of the CDs, books, devices and gadgetry are intended to “diagnose, treat, cure or prevent any disease. It is your responsibility to assess the viability of alternative treatment processes by research and experimentation

Q: I haven’t received my infoProduct through an expected download link.

A: Two possible scenarios. 1. Digiresults.com, our merchant processor, rejected your credit card, and therefore your order. 2. Your order was accepted, and the email with the download links was sent to your email address, but your mailbox rejected our email as SPAM. The latter occurs 70% of the time, leaving the customer wondering why he never gets the product. An approved order should entitle you to the download link  30 minutes from purchase. If you don’t receive your download link or an email of order rejection please inform us at support-at-xtrememind.com

Q: I never received confirmation email after an order

A: It could mean your order failed fraud check and was denied by Regsoft.com, our merchant processor, or your mailbox/ISP rejected the incoming confirmation email as spam. Please check your bulk/spam folders first. Then email support-at-xtrememind.com for help.

Q: No one is answering my email.

A: We have staff poised to respond within 5 hours any given business day. If you receive no response it means we never got your email. Your ISP may have failed to send it or our antispam bots blocked it. Kindly refrain from using words like “free”, “viagra”, “sex” and other porn/advertising related words in emails to ensure the spam filters do not reject your email.

Q: I can’t seem to open my downloaded eBooks. Errors like “cannot decrypt file”, or “password rejected”  keeps recurring.

A: You need the latest version of Adobe Acrobat 7.02 to properly access these books. Adobe Acrobat 5 and below will not be able to unlock the books. Obtain the latest version here: Adobe7 Download

Q: My computer suffered a hard disk crash and I lost my eBooks.

A: Simply email support-at-xtrememind.com and I’ll send you a new download link.

Q: I have a hard time achieving the Theta State mentioned in PS5.

A: Don’t fret. Only 20% of the techniques rely on theta brainwaves. Focus on the 80% that are none-theta. You’ll progress quickly and aren’t really missing much.

Q: I sometimes hyperventilate when doing some of the PS5 techniques. Is this dangerous?

A: No. You’re simply absorbing more chi and oxygen; it’s healthy!

Q: I vibrate, throb, and feel disoriented when listening to your subliminal sound tracks. Is that normal?

A: The CDs include precise harmonics designed to entrain your brainwaves to optimum levels. They also activate your chakras. As your energy patterns adjust, these “cleansing reactions” will dissipate and you’ll feel great. WARNING: epileptics shouldn’t use our CDs.

Q: Aren’t your sneaky NLP techniques unethical? Isn’t persuading people with such methods wrong?

A: Every day of your lives you are actually persuading people to see your point. Do you consider that unethical? Now, as you think about that, would you rather persuade others in your currently ineffective and abrasive manner, or would you rather do so in a suavely non-confrontational style? NLP is about expanding people’s perceptions to see facets of an argument in various exciting ways.

Q: How soon before I see results?

A: That depends entirely upon you. I can give you a gun, but if you keep it locked up in your cabinet, you’ll never be a sharpshooter. These books aren’t meant to be read as theoretical dissertations. Read them. THEN PRACTICE THE TACTICS DAILY.

CONTACT and SUPPORT

Q: How do I reach you?
A: reach us at support[@]xtrememind.com or exceedglobal[@]gmail.com

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